Privacy Statement

Introduction

Bluestone Automotive is committed to protecting the privacy of our customers and other individuals with whom we interact. This Privacy Statement outlines how we collect, use, disclose, and protect personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Collection of Personal Information

We may collect personal information about you in the course of our business, including but not limited to:

  • Name
  • Address
  • Email address
  • Telephone number
  • Driver's license number
  • Vehicle information
  • Payment details
  • Other information relevant to the sale or purchase of a vehicle or related services

We collect personal information directly from you through forms, telephone calls, emails, our website, and in-person interactions.

2. Use of Personal Information

We use your personal information for purposes including but not limited to:

  • Processing vehicle sales and purchases
  • Arranging test drives and loan vehicles
  • Providing vehicle finance and insurance services
  • Marketing communications
  • Responding to your inquiries and providing customer support
  • Complying with legal and regulatory requirements

3. Disclosure of Personal Information

We may disclose your personal information to:

  • Financial institutions for processing payments
  • Insurance companies for providing coverage
  • Government and regulatory bodies as required by law
  • Third-party service providers who assist us in our business operations (e.g., IT support, marketing services)
  • Other entities with your consent or as required by law

We do not sell or rent your personal information to third parties.

4. Security of Personal Information

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure. These steps include implementing physical, electronic, and procedural safeguards.

5. Access to and Correction of Personal Information

You have the right to request access to the personal information we hold about you and to request its correction if it is inaccurate, out-of-date, incomplete, irrelevant, or misleading. To make a request, please contact us using the details provided below.

6. Marketing Communications

We may use your personal information to send you marketing communications about our products and services. You can opt out of receiving these communications at any time by following the instructions in the communication or by contacting us directly.

7. Cookies and Website Usage

Our website may use cookies and other tracking technologies to enhance your browsing experience and to collect information about how you use our site. You can control the use of cookies through your browser settings.

8. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. The latest version will be available on our website, and we encourage you to review it regularly.

9. Contact Us

If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us at:

Bluestone Automotive
Address: Yard 8, 415-473 Maroondah Hwy, Ringwood Vic 3134
Phone: 03 9998 6488
Email: info@bluestoneautomotive.com.au

10. Complaints

If you believe that we have breached your privacy rights under the Privacy Act, you may contact us to lodge a complaint. We will respond to your complaint promptly and work to resolve any issues. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).